Marketing & Communication
Excellent communication, management, interpersonal and leadership skills required
Network, Server & Voice Technology. Should have worked minimum 3 years in contact
Ability to work overtime as necessary to meet quotas and guide team
Familiarity with Applications & software used in the
Assist the Business Ops team technically with GAPs and troubleshooting on the same to get it closed.
To be on feet’s to ensure business uptime and fix additional Customer/Ops/Technology needs and plans. Experience in creating detailed technical documents and maintain it.
Excellent troubleshooting skills and creative approaches to problem resolutions.
The individual will be Quick Learner, detail-oriented, well-organized, a self-starter and able to work independently & be a good team player.
Other related duties as assigned.
Should be open for travel as required and should be available to the
of Contact centre mandatory